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Updates
Broker Broadcast
 
Telemedicine: Fast, Convenient, Affordable and Easy
Date: January 12, 2012
HealthNow MD gives your clients the ability to offer 24/7 physician access to their employees for as little as $15/per employee per month*. Whether they need medical advice in the middle of the night, can’t get in soon enough with their doctor or they simply don’t have time during a busy workday for a doctor’s appointment – HealthNow MD has your clients covered! As an added bonus, you can receive a one-time $5 per employee bonus for any new group brought in from now until March 15, 2012!
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New Sales Bonus Program, Get Paid More!
Date: January 12, 2012
UnitedHealthcare has introduced a new sales bonus program! The bonus is available to agents in Texas who sell new medical plans with up to 99 eligible employees with effective dates from January 1, 2012 through April 30, 2012.
Click here to read the full article
Updated Small Business Checklists
Date: January 12, 2012
UnitedHealthcare has recently updated their 2-50 and 51+ Small Business Checklists. Save yourself some time before submitting at 51+ quote request or 2-50 prescreen/HB2015 request by making sure you have everything required on the checklists.
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HealthNow MD Sales Bonus
Date: December 20, 2011
Receive a one-time $5 per employee bonus for any new group brought in from now until March 15, 2012!
Click here to read the full article
New Installation Document Requirements
Date: December 20, 2011
Effective immediately, all groups that have been in business for one or more years must provide UnitedHealthcare with wage and tax documentation, unless the group is a non-profit/church organization.
Agent Appointment Terminations
Date: December 20, 2011
UHC recently notified all agents with an active agent agreement on file that their criteria for appointments would be changing. In order to keep your UnitedHealthcare appointment active, agents must have at least one in-force medical or specialty group. If you do not meet the minimum criteria, UnitedHealthcare will provide you with 60 days advanced notification of termination of your appointment.
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Eligibility Verification
Date: December 20, 2011
UHC introduces a new Risk Management/Eligibility Verification website for UHC customers and agents to download audit forms and get answers to general questions regarding an Eligibility Verification audit. UnitedHealthcare customers will continue to receive paper versions of the audits.
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Texas Notice of Rate Increases / Rate Regulation
Date: December 20, 2011
Effective Jan. 1, 2012 a new Texas bill will require certain information be disclosed to the small employer (defined as 2-50) at least 60 days in advance of a premium rate increase. The renewal packets will include the additional information beginning with April renewals.
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2012 Advantage RX PDL for Oklahoma
Date: December 20, 2011
UnitedHealthcare has released the 2012 RX PDL for Oklahoma. As always, for the most current PDL updates, visit myuhc.com.
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ACEC Association Members Qualify for Premium Discount
Date: December 8, 2011
Are you quoting an Engineering Firm? Engineering firms that are members of the American Council of Engineering Companies (ACEC) qualify for a 12% DISCOUNT off of UnitedHealthcare Final New Business rates.
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Lubbock Network Updates
Date: December 8, 2011
UnitedHealthcare is working hard to expand their network in the Lubbock area. Southwest Diagnostic Clinic (Premier PCP) was added effective 11/1, Great Plains Anesthesia will be added effective 12/15 and NorthStar Surgery Center effective 1/1/12.
2012 PDL Available
Date: December 8, 2011
The 2012 PDL Quick Reference Guide for the Texas fully insured market is now available.
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$500 Deductible Plan is Back!
Date: December 8, 2011
The $500/80% plan, TF1, is now open in UeS for 1/1/12 and later effective dates. The TF1 plan is most comparable to the existing 9JG plan and dual option pairings will mimic the T9W plan.
Vision Rate Card for 1st Qtr 2012
Date: December 8, 2011
UnitedHealthcare has released their Vision Rate Card for effective dates through March 31, 2012.
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Streamline the Submission Process
Date: November 18, 2011
Help us help you - submit a clean, timely case. Here are a few tips for a faster issue and a happier client.
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New Business Sales Bonus
Date: November 18, 2011
UnitedHealthcare has introduced a new sales bonus program! The bonus is available to agents in Texas who sell new medical plans with up to 99 eligible employees with effective dates from January 1, 2012 through April 30, 2012.
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Holiday Shopping Discounts for UHC Members
Date: November 18, 2011
Don’t forget to remind your UnitedHealthcare clients about the UnitedHealth Allies discount program. For a list of partners and the discounts available, log on to www.optumhealthallies.com and visit the Marketplace.
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UnitedHealthcare Early Renewal Bonus
Date: November 15, 2011
UnitedHealthcare is offering a bonus of $150 to Texas agents for each small group case (up to 50 employees) that submits an employer's acceptance of renewal at least 45 days in advance of the group's actual renewal date.
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Service Fee to Replace 100+ Commissions
Date: November 9, 2011
For new and renewing business effective on or after Jan 1st 2012, UnitedHealthcare will move to a service fee basis in lieu of commissions for the fully insured 100+ medical market.
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Certificate of Coverage Comparison
Date: November 9, 2011
UnitedHealthcare has put together a comprehensive that spotlights the differences between the 2007 and 2011 Certificate of Coverages.
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New Vision Rate Card
Date: November 9, 2011
Show your clients how valuable adding vision coverage can be with UnitedHealthcare's Specialty Vision Benefits.
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New Dual Option Grid Available
Date: November 9, 2011
UnitedHealthcare has released their 2012 Small Business Dual Option grid for Texas.
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Race to Show Contest
Date: November 9, 2011
UnitedHealthcare is offering their UnitedAdvantage Platinum Brokers a chance to win a trip to the 2012 Kentucky Derby!
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Aetna's Premier Producer Program
Date: November 9, 2011
Aetna has launched an exclusive new program, Aetna Premier Producer Program (APPP), aimed at rewarding their top-performing brokers.
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Aetna's 2012 PDL List Changes
Date: November 9, 2011
You can find the changes to Aetna's PDL List for 2012 outlined in a letter that was mailed out to their members at the end of October.
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New Secure Email Service Provider
Date: October 17, 2011
In our continuing effort to secure your information, The Insurance Exchange has upgraded our secure email system. Due to this change, you will see a different registration page when you receive an email from us with Protected Health Information. This link will provide you with instructions on opening an email, registering with the system, and viewing your message.
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Tis the Season
Date: October 17, 2011
To help promote immunizations this year, OptumHealth has launched the OptumHealth Flu Shot Card - a simple, convenient solution to prevent the seasonal flu.
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Healthy Texas Update
Date: October 17, 2011
UnitedHealthcare has updated their HealthyTexas flyer to reflect the addition of the following three new plans: Healthy Texas 2000, Healthy Texas 2500 and the Healthy Texas HSA 2500.
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2012 UHC Prescription Updates/Changes
Date: October 17, 2011
Effective January 1, 2012 there will be updates made to the PDL. These updates include tier changes, generic launches and drug exclusions. Please see the attached PDL Employee Flyer to review the majority of the updates.
Click here to read the full article
Aetna's "Plans at a Glance"
Date: October 17, 2011
Aetna has released the "Plans at a Glance" flyer for their new product portfolio effective 12/1/2011. If you would like the Aetna Avenue Guide, please contact your sales representative at (972) 991-6500.
Click here to read the full article
Save Time, Go Online
Date: October 17, 2011
Online doctor visits? YES! Aetna has teamed with RelayHealth to offer their customers online visits. For routine care, online visits are a convenient alternative to phone calls or in-person appointments.
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Aetna Navigator - Your PHR at your fingertips
Date: October 17, 2011
Your Personal Health Record (PHR) takes your health data out of a file and puts it online. You can access it 24/7, update it and share it with your doctor.
Click here to read the full article
DAHU's 25th Annual Golf Tournament
Date: September 27, 2011
The Insurance Exchange is proud to be a part of the DAHU's 25th Annual Golf Tournament.
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Bigger and Better
Date: September 2, 2011
The Insurance Exchange is moving into our new location next weekend. Effective Monday, September 12th, you can find us across the parking lot in the Tollway Towers South building.
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A Night Out with Our Brokers
Date: September 2, 2011
We recently enjoyed a pre-season Dallas Cowboy game with a few of our brokers.
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Win Prizes on myuhc.com
Date: September 2, 2011
When your clients register for myuhc.com and go paperless, they'll have a shot and scoring great prizes. Be sure to forward the attached flyer with details and instructions to all your UHC clients.
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United Advantage...
Date: September 2, 2011
An exclusive program designed for top-performing UnitedHealthcare agencies and brokers. Those that meet the United Advantage qualifications of Platinum or Gold levels are truly forming a partnership with UnitedHealthcare and The Insurance Exchange. One of the United Advantage benefits is Training and Education, see the attached training calendar. If you would like more information on the United Advantage program, please contact a member of our sales team at (972) 991-6500.
Click here to read the full article
New Texas Health Care Privacy Law
Date: August 18, 2011
Governor Rick Perry has signed into law House Bill 300 (HB300) that mandates new patient privacy protections and harsher penalties for privacy violations related to electronic health records (EHR).
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Small Business Administration Kits Now Available on Employer eServices
Date: August 18, 2011
Effective, Aug. 22, Medical and Ancillary-only Administration Kits for current and new groups with up to 99 eligible employees and with at least one UnitedHealthcare PRIME policy (medical, dental, vision, basic life policies only) will be available online at Employer eServices.
Click here to read the full article
Price Transparency
Date: August 18, 2011
UnitedHealthcare will soon release a much more consumer-friendly tool that will aid in price transparency. Replacing the current Treatment Cost Estimator, this new tool will show cost for physician care, outpatient procedures and inpatient services where there are high variations in cost.
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New Guidelines for the Health Savings Account
Date: August 18, 2011
New guidelines for 2012 have been issued for UnitedHealthcare's Health Savings Account (HSA). See chart for details.
Click here to read the full article
Aetna's Producer Bonus Trip Program
Date: August 18, 2011
Rack up bonus points with Aetna's Producer Bonus program and win a trip to a sunny destination. Effective August 1, 2011 through December 15, 2011.
Click here to read the full article
Earn Points with the Aetna Small Group 2011 Broker Bonus Plan
Date: August 18, 2011
Take part in the Aetna Small Group 2011 Broker Bonus Program, effective August 1, 2011 to December 15, 2011 and rack up points by selling new business cases in Texas and Oklahoma. Applies to Aetna new business Small Group cases only.
Click here to read the full article
Take a Look at the OAMC Basic Plan
Date: August 18, 2011
This quality health insurance plan is offered at an affordable price with significant cost savings that average about 50% lower than the OAMC $2500 plan.
Click here to read the full article
Vital Savings by Aetna Dental Discount Program
Date: August 18, 2011
Aetna subscribers can save 15 to 50 percent on dental services, including cleanings, root canals, crowns, orthodontia and even teeth whitening with the new Vital Savings by Aetna dental program.
Click here to read the full article
The UnitedHealth Premium® Designation Program Comes to Amarillo
Date: June 23, 2011
The UnitedHealth Premium® Designation Program is now available for Amarillo. Before making an appointment, always check that the doctor or facility participates in your network. Check the attached directory for more details.
Click here to read the full article
Benefits for National Restaurant Association Members
Date: June 23, 2011
UnitedHealthcare has teamed with the National Restaurant Association to provide members of all sizes accessible and comprehensive benefit plans. In conjunction, the Restaurant Healthcare discount program combines three of the most-requested employee health care services into one affordable benefit program.
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Maximum Non-Network Reimbursement Program
Date: June 23, 2011
UnitedHealthcare offers an improved approach to reimbursing covered services delivered by non-network physicians and facilities.
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Men’s Health Tips from UnitedHealthcare
Date: June 23, 2011
UnitedHealthcare has compiled several articles focused on men’s health to help bring awareness to this often overlooked issue. The articles touch upon such concerns as the male tendency to avoid getting routine checkups, social networking for longer lives, suggested checkups/ tests and prostate cancer risks.
Click here to read the full article
OAMC Basic Plans
Date: June 23, 2011
Take another look at the Aetna OAMC Basic plan. This quality health insurance plan is offered at an affordable price with significant cost savings that average about 50% lower than the Open Access Managed Choice $2500 plan.
Click here to read the full article
Administrative Pricing Change Effective July 1, 2011
Date: June 23, 2011
Please be aware that effective July 1, 2011, Aetna will implement a new administrative fee pricing schedule for Aetna Healthfund® health reimbursement account, Premium Only Plan, Flexible Spending Account and Cobra.
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TIE Looking for Underwriting Assistant
Date: May 26, 2011
The Insurance Exchange’s history is steeped in commitment, knowledge and dependability, and we’re always looking for additions to our team that can deliver the same pinnacle of performance that we pledge to our clients and to ourselves. Currently, we are looking for an Underwriting Assistant. The right candidate will be expected to [More Info]
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FWAHU SB79 Small Group Agent Certification Class
Date: May 26, 2011
FWAHU is holding a SB79 Small Group Agent Certification Class on Friday, June 3, 2011 at Rolling Hills Country Club in Arlington from 8:00 to 5:00.
Click here to read the full article
Reminder for Principal Conversions
Date: May 26, 2011
As you transition your Principal block to UnitedHealthcare, we encourage you to utilize our skills, knowledge and experience. Please keep in mind that benefits/coverage will differ from each carrier. We recommend having The Insurance Exchange hold a benefits knowledge meeting with your clients to discuss the changes that the group/employees can expect. By doing this, all questions can be answered and all fears concerning the change in benefits quelled. Our goal is to take the burden off your shoulders and make this process as seamless as possible.
Aetna Small Group 2011 Net-Growth Bonus
Date: May 26, 2011
Aetna is offering quarterly bonuses dependent upon employee retention. Once you hit and maintain 200 lives in-force, you become eligible for the Net-Growth Bonus. The bonus is based on the number of new clients you enroll and retain in a medical plan with Aetna Small Group for the quarter. You must qualify for at least 1 new business bonus in a calendar quarter in order to be eligible for the Net-Growth Bonus.
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Changing Rules for 2011 Aetna HRA
Date: May 12, 2011
Due to the influence of Health Care Reform, a few changes have been made to the way your Aetna HRA functions concerning OTC medications.
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Aetna OAMC Updates
Date: May 12, 2011
Aetna has released several helpful flyers describing the benefits of the Aetna Open Access Managed Choice® plans. The OAMC plans are compared to other carrier’s small group plans, detailing the cost-saving benefits of the OAMC.
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Aetna Introduces New Health Care Reform Website
Date: May 12, 2011
Aetna has just launched Health Reform Connection, their first website completely dedicated to helping people understand health care reform.
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Medicine Use in the U.S. 2010
Date: April 28, 2011
2010 reinforced the slowing growth trends in medicinal use of the last decade and when adjusted for economic and population growth, spending grew by less than 1 percent. The volume of medicines consumed also grew at very low volumes, and even declined in the case of injectables and infusables. A number of factors contributed to this comparatively and historically low growth, including fewer patient visits to doctor’s offices, patent expiries for branded products, expanded usage of generic products and less spending on new products.
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Reporting the Cost of Health Care Coverage
Date: April 28, 2011
On March 25, 2011, the Internal Revenue Service published Notice 2011-28, which provides guidance to large employers (defined as employers issuing more than 250 W-2s for calendar year 2011) on how to report the cost of group health coverage on employees’ W-2s, effective beginning 2012. Notice 2011-28 postpones this reporting requirement for smaller employers. Updated changes to W-2 reporting include timing, how aggregate cost will be reported, coverage costs and changes to FSAs.
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UnitedHealthcare Announces “Optum” Master Brand
Date: April 28, 2011
UnitedHealth Group has announced that the company’s health services unify their market presence under the master brand Optum®. This brand unification is focused on making it easier for the broad health services marketplace to understand and access the spectrum of capabilities that help participants throughout the health care system improve health, increase efficiency and create a better experience for consumers.
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WhiteGlove: Big Threat to Walk-In Medicine
Date: April 21, 2011
Founded in 2007 by Robert Fabbio and William Rice, MD, WhiteGlove House Call Health is becoming the biggest threat to walk-in medicine. The program is being marketed to employers to try to cap their acute care and chronic costs while offering employees and dependents an exceptional healthcare experience.
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UHC 2011 Specialty Benefits Broker Bonus Program
Date: April 21, 2011
When you sell or renew group term life, supplemental life, dental, short-term disability, long-term disability, vision and critical illness insurance for groups with two or more eligible employees during 2011, you may be eligible for a Specialty Benefits Broker Bonus offered by UnitedHealthcare.
Click here to read the full article
UnitedHealthcare Updates Prescription Drug List
Date: April 21, 2011
UnitedHealthcare continues to look for ways to provide their members with an affordable pharmacy benefit program. Their Prescription Drug List (PDL) includes brand and generic medications approved by the FDA. Effective July 1, 2011 there will be updates made to the PDL.
Click here to read the full article
Aetna’s Save a Copay® Program
Date: April 21, 2011
Aetna Pharmacy Management gives employees an additional way to save with the Save a Copay Program. Aetna members that use certain generic drugs in place of their brand-name counterparts can see additional savings on their out-of-pocket expenses.
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New Employer/Employee Applications Approved
Date: April 14, 2011
UnitedHealthcare has revised the Small Business Employer and Employee Applications required for installation. Underwriting will allow a 60 day grace period for the old applications. After 60 days, it will be mandatory to use the new forms. If applicants will be utilizing a PEO, a PEO form will be required for installation.
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Default Rx Changes for 51-99
Date: April 14, 2011
All 51-99 RFP’s with an effective date on or after May 1, 2011 will no longer have 2V Rx options. The JD drug card will be the default.
Specialty Pharmaceuticals Breakdown
Date: April 14, 2011
Spending on specialty pharmaceuticals is estimated to climb to 40 percent of total drug expenditures by 2030. Who controls patient access and who should pay for them are explored in a white paper report released by UnitedHealthcare.
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UnitedHealthcare Children’s Foundation
Date: April 14, 2011
The UnitedHealthcare Children’s Foundation is a non-profit charity dedicated to improving access to medical-related services, which have the potential to significantly enhance either the clinical condition or the quality of life of the child, that are not fully covered by the available commercial health benefit plan.
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Aetna Specialty CareRx®
Date: April 14, 2011
Aetna Specialty CareRx is a pharmacy benefit/insurance plan that covers certain specialty drugs. Specialty drugs are used to treat chronic health, can be expensive and can sometimes be hard to find at a retail pharmacy.
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Attend DAHU’s Annual Sales Symposium
Date: April 7, 2011
The Insurance Exchange will be a sponsor for the DAHU’s Annual Sales Symposium on April 27th from 8am to 3:30pm. Five hours of Continuing Education credits being offered; presenters include: Eric Johnson, Andra Grava and Alicia Haff. Be sure to stop by our booth and introduce yourself! For more information or to register, visit the DAHU event page.
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UHC Save Money with the Select Designated Pharmacy Program
Date: April 7, 2011
UnitedHealthcare offers several money-saving options with the Select Designated Pharmacy program. You can change to a lower-cost medication to treat your condition or stay with your local pharmacy and receive your current medication from the mail-order pharmacy.
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Source4Women Seminar: Mindful Eating
Date: April 7, 2011
Join Kathleen Zelman on April 12 for the latest UnitedHealthcare Source4Women Seminar “Mindful Eating: Discouraging Emotional and Disordered Eating.” This webinar will help you learn how to eat more mindfully while avoiding the traps that could lead to emotional and disordered eating.
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Keep Informed with UnitedHealthcare InTouch
Date: April 7, 2011
The spring issue of InTouch, a publication for UnitedHealthcare customers, covers topics such as clearing up health care reform confusion, promoting better care decisions, saving money at the pharmacy, and the Quicken Health Expense Tracker.
Click here to read the full article
PacifiCare Name Change
Date: April 7, 2011
PacifiCare of Texas Inc., a UnitedHealthcare company, is changing its name to UnitedHealthcare Benefits of Texas, effective May 1, 2011. Information and tools that display the PacifiCare name will be updated to reflect the UnitedHealthcare name and logo and the name of the supporting entity.
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Aetna Small Group Employee Assistance Program
Date: April 7, 2011
Utilize Aetna’s Small Group Employee Assistance Program to better manage health costs, help maintain employee productivity and increase employee satisfaction and well-being.
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New Ways to Save Money with Aetna’s POP, FSA, and TAR Programs
Date: April 7, 2011
Explore a few ways that Aetna helps you save more money – POP, FSA, and TAR programs. Established by IRS Code Section 125 and 132, these plans allow employers to offer employees the ability to pay for a variety of health care and dependent care expenses with pretax dollars.
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IRS Alters W-2 Deadline for Smaller Groups
Date: March 31, 2011
The Internal Revenue Service announced that it will give smaller employers even more time to comply with a health care reform law requirement demanding that employers report the cost of coverage on employees’ W-2 wage and income statements. The IRS also clarified that the reporting requirement does not pertain to retirees receiving health care coverage.
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House Calls Can Reduce Health Costs
Date: March 31, 2011
WhiteGlove House Health Call says its house-call medical care will improve the health-care experience while lowering costs. Both UnitedHealthcare and Aetna currently offer the WhiteGlove house-call service as a benefit to their members. For more information, please contact The Insurance Exchange.
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UHC Healthcare Access Via Smartphone
Date: March 31, 2011
UnitedHealthcare continues to offer their myuhc.com mobile app for your Smartphone. From your phone, you can check account balances, find doctors and care facilities, view details about your health plan ID card and check recent claims.
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Aetna Small Group 2011 Broker Bonus Plan
Date: March 31, 2011
Take advantage of Aetna’s Small Group 2011 Broker Bonus Program available in Texas. Brokers can earn $500 for every 20 approved new business medical applications under 200 subscribers; earn $1,000 for every 20 approved new business medical applications over 200.
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The Lipitor Debate
Date: March 25, 2011
Pfizer, the world’s largest drug manufacturer, has launched a coupon card that allows patients to purchase a month’s supply of Lipitor for little as $4 if they have insurance. But the patient’s insurance company is left with the rest of the bill, which could be four times the total cost of a generic alternative.
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UnitedHealthcare Half Tablet Program
Date: March 25, 2011
UnitedHealthcare wants to remind its members that they may save up to $300 a year using the Half Tablet Program, wherein higher dosage pills can be split in half to save healthcare costs.
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Choosing the Right Care Center
Date: March 17, 2011
UnitedHealthcare has compiled a helpful and easy to understand table designed to alleviate the confusion that sometimes plagues those whom are in need of immediate medical attention.
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UnitedHealthcare Tops FORTUNE’s “World’s Most Admired Companies
Date: March 17, 2011
UnitedHealth Group earned the top overall ranking among insurance and managed care companies in FORTUNE’s 2011 “World’s Most Admired Companies” list, featured in the magazine’s March 21 issue.
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WhiteGlove Begins Mobile Chronic Care Program
Date: March 17, 2011
WhiteGlove House Call Health, Inc., whose mission is to bring innovation to healthcare that lowers the cost and improves the consumer’s healthcare experience, announced that it has begun Mobile Chronic Care membership services.
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Vendor Error with UnitedHealthcare PDL’s
Date: March 9, 2011
UnitedHealthcare has encountered a printing vendor error with the latest PDL’s. They ask that all members utilize www.myuhc.com until the problem has been remedied.
Take a New Look at Selling Vision
Date: March 9, 2011
Show your clients how valuable adding vision coverage can be with UnitedHealthcare (UHC) Specialty Vision Benefits.
Click here to read the full article
Healthy Texas Updates
Date: March 9, 2011
A few clarifications have surfaced regarding the Healthy Texas program. First, out-of-state employees can be written as long as the group is situated in Texas.
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Aetna Introduces Teladoc for TX and FL Members
Date: March 9, 2011
Effective Feb. 1, 2011, Aetna’s new Teladoc program is now available to all Texas and Florida members. Teladoc is a national network of board-certified physicians on call 24/7/365.
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New and Improved Aetna Navigator Now Online
Date: March 9, 2011
Aetna has revamped their Aetna Navigator secure member website. New implementations have been made to make the site more user-friendly and faster, helping you find health.
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Initial Proof That UHC Healthy Texas Really Works
Date: February 24, 2011
The Insurance Exchange is pleased to have played an integral role in the first case sold in North Texas utilizing the new UnitedHealthcare Healthy Texas plans. The overall process took a total of three business days to complete, with the group being issued coverage on the third day.
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COBRA Process Simplified
Date: February 24, 2011
Debuting February 1, 2011, UnitedHealthcare customers will no longer be required to submit a termination for active coverage along with submitting a separate Qualifying Event Notice to COBRA.
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UnitedHealthcare Announces Additional Compensation for Guardian Renewals
Date: February 24, 2011
UnitedHealthcare will compensate those who are able to convert qualified Guardian business to UnitedHealthcare customers. A one-time compensation of $5 for each eligible enrolled employee that moves from Guardian to UnitedHealthcare will be administered.
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Changes in Principal Conversions
Date: February 24, 2011
UnitedHealthcare has extended their additional compensation program from May 1, 2011 to August 31, 2011 for brokers who convert qualified Principal business to UnitedHealthcare. Much like the Guardian compensation program, a one-time compensation of $5 for each eligible enrolled employee that moves from Principal to UnitedHealthcare will be administered.
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Need to Know Facts for Healthcare Reform 2011
Date: February 24, 2011
UnitedHealthcare underscores important information that may have an impact on 2010 and 2011 renewals. Adult children are now eligible for coverage up to the age of 26. Lifetime dollar limits will no longer be applied to essential health benefits for plan years effective on or after September 23, 2010.
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Aetna Revises HB2015 Underwriting Process
Date: February 24, 2011
Aetna has overhauled their HB2015 Underwriting requirements. Effective immediately, if a census grows greater than the 15% change in census parameter, Aetna will now allow individual questionnairessubmitted for any new applicants who are not accounted for on the claims experience submitted.
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Business as Usual for TIE as Winter Weather Lambasts North Texas
Date: February 11, 2011
Activity in North Texas came to a sudden standstill for four days last week as we witnessed a debilitating layer of snow and ice blanket the DFW area. The perilous travel conditions may have darkened our physical offices, but every TIE employee was able to remotely log-in and work from home and business resumed as usual. Customer service, rating, renewals, and sales reps were all fully operational, taking your calls, answering your questions and working for you.
TIE Expands Web Presence with Facebook
Date: February 11, 2011
The Insurance Exchange has just launched our first Facebook page, complete with local events, industry news, pertinent links, pictures, and much more. Be sure to check in periodically for health care reform news and updates.
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TIE Excels in Large Group Administration
Date: February 11, 2011
The Insurance Exchange would like to urge you to entrust your large group business with our expert staff of customer service and sales representatives who are always available for meetings, enrollment, pick-up and underwriting. With over thirty years of experience, no one does large group administration better than TIE.
Choose Paperless Renewal Packages, Win a Kindle from UHC
Date: February 11, 2011
By choosing to eliminate the printing and mailing of your renewal packages of up to 50 employees by Feb. 28, 2011, you could win one of three Kindle® wireless reading devices – a $189 value that includes free 3G and WiFi. All you need to do is turn off the mailing of your paper renewal packages for clients in United eServices.
PDL Tracker Update
Date: February 11, 2011
UnitedHealthcare has released the latest update for their Prescription Drug List and Benefit Plan tracker. The PDL Tracker provides a recap of changes outside the Jan. 1 and July 1 pharmacy benefit updates including new down-tiers and tier placements, new medications excluded at launch, new brand, generic, and OTC medication launches, and new clinical programs.
Bundle Your Benefits for Savings and Simplicity
Date: February 11, 2011
UnitedHealthcare urges you to buy your medical and specialty benefits plans (for groups of 2-99) together for added savings and the added convenience of just one team to administer your benefits. The savings you realize through Packaged Savings are based upon medical enrollment and the number of active lines of specialty coverage you have with UnitedHealthcare. The more you bundle, the more you save.
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House Republicans Plan to Replace Healthcare Law
Date: January 27, 2011
House Republicans voted on and passed a resolution last week directing House committees to begin working on new health reform legislation.
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TIE Introduces Healthy Texas
Date: January 27, 2011
Recently, the state of Texas joined forces with UnitedHealthcare to launch Healthy Texas, a program aimed at making affordable medical insurance available to small businesses that otherwise would be forced to go without. The Insurance Exchange, in conjunction with UnitedHealthcare, is pleased to be among a very select few that have the authorization to offer the Healthy Texas program. We’ve launched a website dedicated solely to Healthy Texas and how to make it work for you.
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UnitedHealthcare Agrees to Renew Guardian Membership
Date: January 27, 2011
UnitedHealthcare Employer and Individual has reached an agreement with The Guardian Life Insurance Company of America to renew medical insurance coverage for Guardian members. Both carriers are committed to making this transition as seamless as possible.
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OptumHealth Bank to Mail 1099-SA Tax Documents by January 31
Date: January 27, 2011
Each year OptumHealth Bank mails tax reporting documents to all account holders. Account holders need to file IRS form 8889, along with the standard Form 1040 individual income tax return in order to report any distributions made to their HSA. Account holders will be mailed a 1099-SA tax document from OptumHealth Bank by January 31, 2011.
ER vs. Urgent Care vs. Retail Clinic
Date: January 27, 2011
When injured, you may automatically think the ER is the best place to seek immediate treatment. In the ER, true medical emergencies are treated first while other cases simply must wait.
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Control Health Care Costs by Staying In Network
Date: January 27, 2011
Aetna reminds you that staying within your network can save you more money with their newly negotiated discounted rates. In-network doctors and hospitals won’t bill you for costs above these rates. Before you make your next appointment, make sure your doctor is included in the network plan.
What Can We Do For You This Year?
Date: January 12, 2011
Change is inevitable. Health care reform bounded upon the scene in 2010 and blanketed the nation with questions and doubts. The Affordable Care Act changed the way the insurance industry operates almost overnight. This legislation affects every American, large and small. That’s why The Insurance Exchange is constantly redefining our role to compensate for these new changes as they happen and we strategize which options are most beneficial to your immediate business and long-term success.
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Texas Insurance Commission announces resignation…
Date: January 12, 2011
Texas Insurance Commissioner Mike Geeslin has announced that he will not seek another term as head of the Texas Department of Insurance. His term ends Feb. 1, 2011. Geeslin has been with TDI for eight years, and has served as commissioner for five and a half years. Gov. Rick Perry appointed Geeslin to the post in June 2005.
UHC Dependent Child Life Insurance Coverage Extended to Age 26 for UnitedHealthcare Members
Date: January 12, 2011
In the spirit of the Patient Protection and Affordable Care Act and with a desire to provide the best possible products and services for our customers, UnitedHealthcare will extend Dependent child Life Insurance coverage to age 26…
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Introducing Gateway PPO Dental Plans from UnitedHealthcare
Date: January 12, 2011
UnitedHealthcare has introduced new Gateway PPO dental plans to promote affordability by shifting higher cost procedures and retaining routine procedures at traditional levels. The Gateway PPO plans are 10% to 15% below the traditional Signature Series PPO plan rates.
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UnitedHealthcare’s Frame Benefit Allowance
Date: January 12, 2011
Beginning January 1, 2011, UnitedHealthcare adds new savings to their vision benefits. Members will now have an allowance that will be applied toward the retail purchase price of the frames they choose from any network provider. Many providers will also offer an additional discount off any overage on the frame prices if the member chooses a frame that exceeds his or her allowance.
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Sign Up for DAHU and FWAHU January membership meetings
Date: December 30, 2010
The Insurance Exchange will be a lunch sponsor for the DAHU 1/12 and the FWAHU 1/13 CE credit classes presented by Ouida Peterson, Conexis.
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FDA Takes Darvocet Line off the Shelves
Date: December 30, 2010
On November 19, 2010, Xanodyne Pharmaceuticals conformed to the FDA’s request to withdraw Darvon, Darvon-N, Darvocet A500, Darvocet-N 50 and Darvocet-N 100 from the market. The Darvocet line of prescriptions contained propoxyphene which has been linked to changes in the heart rate. The FDA also requested that all generic products containing propoxyphene be withdrawn from the market.
UnitedHealthcare Asks for Your Input on Customer Service
Date: December 30, 2010
UnitedHealthcare and the Corporate Executive Board invite their members to participate in a Customer Service Assessment survey designed to gauge your opinions on how to provide excellent customer service offerings. The survey focuses on individual preferences when working with UnitedHealthcare’s customer service team and asks for input on how to better the customer service experience.
2011 Producer Performance Guide Now Available
Date: December 30, 2010
The 2011 Producer Performance Guide is your latest, most authoritative source for all producer-based medical and specialty commissions, bonuses, and UnitedHealthcare policies.
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UnitedHealthcare HealthyTexas Presentation
Date: December 16, 2010
HealthyTexas, a program developed by the Texas Department of Insurance, makes insurance available for small businesses that are not yet offering coverage to their employees. To learn more about this exciting program, click below to view a presentation by Josh Wilson, Vice President of Small Business Sales and Account Management.
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Online Explanation of Benefits from UnitedHealthcare
Date: December 16, 2010
A new explanation of benefits is available at myuhc.com. Now included are: status of a health care service claim, the amounts paid/owed, and other information about your coverage.
Automatic COBRA Election Mailings
Date: December 16, 2010
Starting 2/1/2011, UnitedHealthcare Benefit Services will receive a daily file feed from PRIME/Employer eServices enabling COBRA election forms to be sent directly to termed employees. Employees must be signed up with UnitedHealthcare services for the election notice to be sent out.
New UHC OK 2-99 Plan Grid
Date: December 16, 2010
UnitedHealthcare has released the 2011 plan grid for the Oklahoma 2-99 market.
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More Choices for Aetna's Triple Option
Date: December 16, 2010
Triple Option is no longer limited to HSA only as the third option! Effective immediately (1/1 business), triple option is now available with the 3000 and 5000 OAMC 100% plans as the third option.
OAMC 2000 100% Added to Aetna TX and OK Portfolios
Date: December 16, 2010
Aetna has reintroduced the OAMC 2000 100% plan back into its portfolio for Texas and Oklahoma new and renewing groups with 2-50 eligible employees effective 1/1/2011.
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Aetna New Broker Commission Schedule
Date: December 16, 2010
Aetna has released a new Texas Commission Schedule for small group business.
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Small Business Tax Credit Tool from Aetna
Date: December 16, 2010
Certain small group clients may be eligible for a tax credit through the Affordable Care Act. To help estimate small group clients’ potential credit amounts, Aetna has unveiled a tax calculator which will help small groups make decisions regarding benefit offerings next year.
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Texas DOI Selects UHC to Help Uninsured Small Businesses
Date: December 2, 2010
The Texas Department of Insurance has selected UnitedHealthcare to provide insurance for HealthyTexas, an employer-based program, to help uninsured small-business owners offer health insurance to their employees and families.
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Grandfathering Rule Reversed
Date: December 2, 2010
Employers are now allowed to change insurers without their health care plan automatically losing grandfathered status under health care reform law.
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Same Law, Different Climate
Date: December 2, 2010
Republican landslide victories in the mid-term elections will create a much different legislative climate for Health Care Reform in 2011. The GOP won control of the U.S. House of Representatives and six Senate seats, along with gaining majority control at the state level. This legislative shift of power may foretell a very different legislative outcome for Health Care Reform over the coming year.
Nobody Does It Better
Date: December 2, 2010
Starting in December, UnitedHealthcare intends to launch a new customer service enhancement set for all Texas customers with up to 99 employees and who have held at least one policy with UHC for three or more consecutive years.
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UnitedHealthcare Offering Direct Deposit for COBRA Clients
Date: November 17, 2010
UnitedHealthcare Benefit Services is now offering COBRA Premium disbursements direct deposit to bank accounts.
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Aetna Top 20 Producers Can Earn Trip to the Cayman Islands
Date: November 17, 2010
The top 20 appointed and licensed producers that accumulate a minimum of 100 points by selling Aetna Small Group products in the MidAmerica region with 11/1 to 1/1 effective dates can qualify for a trip to Grand Cayman Island in March, 2011.
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Source4Women Seminar Focuses on Controlling Diabetes
Date: November 10, 2010
“Eating to Prevent and Control Diabetes” is the topic for the latest Source4Women online seminar from UnitedHealthcare. Join host Kathleen Zelman to get tips on diet and lifestyle changes that can help you prevent the onset of diabetes and manage the condition with greater success.
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HSA Education from OptumHealth Bank
Date: November 10, 2010
OptumHealth Bank has renovated its website and installed new resources to make it easier for people to learn about, enroll in and use health savings accounts (HSAs).
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UnitedHealthcare’s Preventive Care Online Tools
Date: November 10, 2010
UnitedHealthcare introduces a new web-based tool that provides age and gender-specific preventive care recommendations that will allow you to help manage your health.
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Boehner Hopes to Repeal Healthcare Reform
Date: November 5, 2010
Newly elected Speaker of the House John Boehner (R-Ohio) stated today that he and his recently empowered Republican colleagues hope to successfully repeal the Patient Protection and Affordable Care Act, President Obama’s key legislative achievement.
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Brokers Still Making a Difference
Date: November 5, 2010
NAHU needs your input! Reinforce the need for brokers by telling NAHU why your clients need you. Email your stories to stories@nahu.org.
UHC Service Ready Deadlines
Date: November 5, 2010
UnitedHealthcare announced service ready dates on clean/complete 2-99 submissions for install for 12/1 through 1/15 effective dates.
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The Principal Financial Group® Conversion
Date: November 5, 2010
Incentive program in effect for Principal to UnitedHealthcare conversions.
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Why Do Business with Aetna?
Date: November 5, 2010
In the ever-changing world of health care, it is important to partner with a name you can trust, that has a long-standing commitment to the needs of small businesses.
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TIE Expands Certification
Date: October 21, 2010
Congratulations to The Insurance Exchange employees that successfully completed the Small Employer Health Benefit Plans Specialty Certification, SB79, class! This certification is awarded to experts in the rules and regulations of groups in the 2 to 50 employee range regarding medical benefits in Texas.
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Wellness Tips from Dr. Oz
Date: October 21, 2010
UnitedHealthcare and The Dr. Oz Show are teaming up to provide online health and wellness video messaging. October’s featured video clips are called “Five Foods to Avoid” and “Physical Activity”.
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UnitedHealthcare Implements WhiteGlove Program
Date: October 21, 2010
If you have UnitedHealthcare health insurance, you can take advantage of WhiteGlove membership. Your plan administrator pays the membership fee less your applicable co-pay, co-insurance, or deductible.
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UnitedHealthcare New Dual Option Grid
Date: October 13, 2010
UnitedHealthcare has issued a new dual option grid in accordance with the new plans resulting from health care reform.
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Aetna Allows HB2015 for Small Group Underwriting
Date: October 13, 2010
Beginning with all 12/1 effective dates, Aetna now allows HB2015 reporting information to be utilized for Small Group underwriting in Texas.
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The Principal® Transition
Date: October 7, 2010
UnitedHealthcare welcomes The Principal®’s producers and consultants who are not yet appointed with UnitedHealthcare and pledge to make the transition process as smooth as possible. To help facilitate this transition, if you are a Principal producer that is not yet appointed with UnitedHealthcare, please contact Lisa Hernandez by email at lhernandez@insxch.com or by phone at (972) 991-6500 x 107.
Creditable Coverage Reminder
Date: October 7, 2010
The Medicare Modernization Act (MMA) mandates that certain entities offering prescription drug coverage, including employer and union group health plan sponsors, disclose to all Medicare-eligible individuals with prescription drug coverage under the plan whether such coverage is “creditable”.
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New CMS Requirements for HRAs
Date: October 7, 2010
Beginning in the fourth quarter of 2010, CMS (Centers for Medicare and Medicaid Services) will require all group health plan administrators, third-party administrators and insurers to provide HRA coverage information to CMS in order to coordinate Medicare claim payments with group coverage.
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Easy Solutions to Open Enrollment
Date: October 7, 2010
All employers offering OptumHealth Financial Services HSAs, FSAs or HRAs will receive a communication announcing the OpenEnrollment123.com website and suggesting that they promote the webinars as an extension of their Open Enrollment communication efforts.
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UnitedHealthcare to Assume Existing Renewals for The Principal®
Date: September 30, 2010
UnitedHealthcare has entered into an agreement to renew medical insurance coverage for The Principal®’s commercial medical plan customers as the carrier completes its strategy to exit the medical insurance business. The Insurance Exchange is here to help you and your groups with this transition, please contact your TIE Sales Rep at (972) 991-6500.
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UnitedHealthcare Introduces Choice Plus Premier Plans
Date: September 30, 2010
UnitedHealthcare is pleased to announce some enhancements to their Small Business portfolio (2-99) with effective dates of 12/1/2010 for New Business cases.
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UnitedHealthcare I.D. Cards Get New 2D Bar Code
Date: September 30, 2010
Starting November 1, 2010, the magnetic stripe on all UnitedHealthcare medical ID cards will be replaced with an updated 2d bar code.
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Reform Notification Begins
Date: September 30, 2010
UnitedHealthcare began mailing The Affordable Health Care Act Notice to all 2-99 groups for October and November renewals on Friday, September 10th. The official notification includes Lifetime Maximum change, age 26 dependent change, designation of primary care provider, and direct access to an obstetrics and gynecology specialist.
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Mental Health Parity Act Notification
Date: September 30, 2010
Notification is being mailed to all 2-50 small business clients regarding the Federal Mental Health Parity Addiction and Equity Act. The letters will continue through June 2011 renewals and will either be sent directly or included in the renewal package. Small groups who meet the new federal definition of a large group will have the new required mental health/substance abuse benefits added to their plan.
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Health Care Reform Employer’s Guide Now Available
Date: September 30, 2010
In an effort to better clarify some key issues regarding health care reform, UnitedHealthcare’s “Navigating Health Care Reform – An Employer’s Guide” is now available for clients’ use. The guide includes an implementation timeline, market changes, and new benefit requirements.
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Attend Vendor Day 2010
Date: September 23, 2010
Sign up now to attend the Fort Worth Association of Health Underwriters’ Vendor Day taking place October 14th. Learn about product, procedure, and carrier changes as well as important updates about health care reform.
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UnitedHealthcare Reform Provisions
Date: September 23, 2010
With the Patient Protection and Affordable Care Act going into effect on Sept. 23, 2010, small businesses renewing or seeking new coverage with UnitedHealthcare will be offered health plans that meet the first year requirements of the new act.
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PPACA and Grandfathered Plans
Date: September 23, 2010
Aetna will be sending customers brochures and checklists that will help them determine whether or not their current plans will or can be grandfathered following the implementation of the PPACA. If, after the assessment, sponsors believe the renewal plan to meet grandfathering requirements, sponsors must certify each of their plans qualifies by completing a few simple steps online.
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Streamline the Submission Process
Date: September 15, 2010
By adhering to a few often overlooked guidelines during the submission process, you can ensure the expedition and accuracy of your business submissions.
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UnitedHealth Group Tops Dow List for 12th Straight Year
Date: September 15, 2010
UnitedHealth Group has been named to both the Dow Jones Sustainability North America Index (DJSI NA) and the Dow Jones Sustainability World Index (DJSI W) for the 12th consecutive year. The group attained the highest total Index score in the Healthcare Provider Sector and led several other categories across the board.
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2010 Flu Shots Now Available
Date: September 15, 2010
The flu season is fast approaching. UnitedHealthcare members can obtain this year’s seasonal vaccine at multiple locations in a variety of ways.
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Avoid Surprise Healthcare Costs with New Aetna Resource
Date: September 15, 2010
Aetna’s new Member Payment Estimator helps customers get personalized, real-time estimates for their health care costs before they go to the doctor, eliminating surprises and allowing for a more accurate picture of individual out-of-pocket expenses.
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Aetna Debuts New Team-Based Wellness Program
Date: September 15, 2010
Aetna has launched a team-based fitness and nutrition program for employers nationwide that relies on social networking to encourage people to work with their colleagues to achieve their optimal health.
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Rachel Horton Rejoins The Insurance Exchange
Date: September 1, 2010
The Insurance Exchange would like to announce the return of Rachel Horton as the new Director of Sales.
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Accolades for TIE Employees
Date: September 1, 2010
Congratulations to The Insurance Exchange employees that successfully completed the Small Employer Health Benefit Plans Specialty Certification, SB79, class! This certification is awarded to experts in the rules and regulations of groups in the 2 to 50 employee range regarding medical benefits in Texas.
Click here to read the full article
Attend UnitedHealthcare Webcast Concerning Jan. 1, 2011 Pharmacy PDL Updates
Date: September 1, 2010
You’re invited to attend a presentation of UnitedHealthcare’s pharmacy benefit strategies for Jan. 1, 2011 updates planned for both the Advantage and Traditional PDLs on Sept. 14, 2010.
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UnitedHealthcare New Health Care Reform Guides Published
Date: August 25, 2010
UnitedHealthcare has published new Small Group and Large Group guides to assist you and your clients by detailing Health Care Reform legislation time lines, special provisions and market changes.
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UnitedHealthcare New Message Encryption System Coming 9/15
Date: August 25, 2010
Starting Sept. 15th, UnitedHealthcare will begin employing their new message encryption system when delivering content-sensitive emails.
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UnitedHealthcare 2010 Broker Satisfaction Survey
Date: August 25, 2010
Sept. 13-14, 2010 marks the launch of UnitedHealthcare’s 2010 Broker Satisfaction Survey. The feedback collected is vital to the ongoing efforts made by UHC to bring its customers the best in service, value and experience. Look for an email from UnitedHealthcare inviting you to take part in the online survey.
Health Care Reform Resources Available Through Aetna
Date: August 25, 2010
Aetna has released both a Guide to the 2010 Health Care Reform Provisions and a 2010 Health Care Reform Timeline designed to help customers become better acquainted with some of the new mandates, their anticipated impact, and when such changes will officially go into effect.
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Look for UnitedHealthcare’s “Health in Numbers” Advertisements
Date: August 18, 2010
UnitedHealthcare has launched a series of commercials to be aired this week on television, print, radio and online, reflecting their mission of helping people live healthier lives. The “Health in Numbers” campaign was developed to underscore UnitedHealthcare’s critical contributions to health care for the more than 70 million Americans they serve.
Vision ID Cards Available Online
Date: August 18, 2010
UnitedHealthcare Vision now offers the ability to print personalized ID cards from their website, www.myuhcvision.com. It is not necessary to have an ID card to take advantage of your Vision benefits, but the ID card is available for your convenience and peace of mind.
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Join UnitedHealthcare HEROES to promote better health
Date: August 18, 2010
UnitedHealthcare is looking for problem solvers who want to help spread the word on how to fight one of our nation’s fasting growing problems – pediatric obesity. UnitedHealthcare has joined with Youth Service America to offer UnitedHealth HEROES, a program that provides grants to educators, service-learning coordinators and students in health professions to implement youth led service-learning projects addressing childhood obesity.
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UnitedHealthcare New Underwriting Requirements on HB2015 Information
Date: August 12, 2010
UnitedHealthcare Field Underwriters will now require the claims experience for 51-99 groups to adhere to new HB2015 guidelines.
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Updated disclosure for 10/1 Aetna Small Business Plans
Date: August 12, 2010
Aetna has released the amended disclosures for the new plans effective 10/1. New mandates include revised rules for cases involving In Vitro Fertilization, Mental Health, Serious Mental Illness, and Speech and Hearing.
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Aetna Required Form for New Business and Renewals
Date: August 4, 2010
Aetna will require the Texas Small Employer Funding Certification form to be submitted to them for all new business and renewals effective September 1st, 2010.
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Aetna Broker Licensing and Appointment Changes
Date: August 4, 2010
In an effort to streamline their agent appointment process and decrease administrative expenses, Aetna will begin implementing a change in how they receive and processes agent appointments effective 09/01/2010.
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Aetna announces new agreement with CVS Caremark
Date: August 4, 2010
Aetna announced in their Broker Alert newsletter last week that they will enter into an agreement with CVS Caremark that will ultimately result in an enhanced value to your customers and their members.
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Embrace the Future of Health Care Reform
Date: July 28, 2010
UnitedHealthcare’s quarterly “inTouch” newsletter for Summer 2010 tackles such issues as fighting obesity, promotes the Quicken Health Expense Tracker, and details new ways for employees to stay healthy through integrated medical and disability management.
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New Texas Small Group Plan Guide Available
Date: July 28, 2010
Aetna has released their updated Texas Plan Guide for the small group market for plans effective 10/01/2010.
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Small Group Clients Now Have Access to Valuable Wellness Resource
Date: July 28, 2010
Simpler Steps To A Healthier Life (Simple Steps) is now automatically available to all Small Group members enrolled in an Aetna medical plan. Simple Steps is a self-directed online wellness program that provides members with information about their personal health needs and motivates them to make lasting positive changes, including such topics as managing stress, getting in shape, improving diet, quitting smoking and more. For more information regarding Simple Steps, please contact your TIE Customer Service Account Manager.
New Dual Option Grid Available
Date: July 21, 2010
UnitedHealthcare has implemented a new dual option grid for all new business effective 8/1 and all renewals effective 11/1. Please contact your sales representative with any questions or concerns.
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Look for New Plans from Aetna Coming Soon
Date: July 21, 2010
Aetna’s recent effort to overhaul their benefits plans to better serve clients’ needs will soon be in effect. Look for future updates in the coming weeks for further details.
NAHU: Your Health Reform Resource
Date: July 14, 2010
NAHU makes it easy for their members to stay up to date and informed when it comes to the implementation of the Patient Protection and Affordable Care Act. The Health Reform Resource page on NAHU’s website allows members to make sense of all the reforms and changes surrounding the health reform legislation. Be sure to check the Health Reform Resource page regularly, as new materials are added on a weekly basis.
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2010 PDL Changes
Date: July 14, 2010
UnitedHealthcare has created a website specifically for the July 2010 changes to their Prescription Drug List (PDL). Need to know if a medication is changing tiers or being excluded completely? You will find that and more by visiting www.pdlinfo.com.
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Specialty Pharmacy Program
Date: July 14, 2010
Join UnitedHealthcare for an informative discussion on reducing costs through specialty drug management.
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Better Habits for a Healthier YOU!
Date: July 14, 2010
UnitedHealthcare’s latest online seminar focuses on creating better, healthier habits that are easy to work into your daily routine.
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Important Changes to Aetna's Oklahoma Benefit Plans
Date: July 7, 2010
Aetna details some important updates and structural changes to their Oklahoma benefit plans that concern all new and renewing business with October 1, 2010 effective dates and beyond.
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Select Designated Pharmacy Program Expands to Additional Fully Insured Business on August 1, 2010
Date: July 7, 2010
UnitedHealthcare’s Select Designated Pharmacy will be expanded to additional business and new states beginning August 1, 2010.
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Client Notification for Federal Mental Health Parity Addiction and Equity Act
Date: July 7, 2010
Familiarize yourself with the client notification process concerning the new Federal Mental Health Parity Addiction and Equity Act, effective July 1, 2010.
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Training Programs Available for UnitedHealthcare’s Care24 Services
Date: July 7, 2010
Learn how to minimize employee strain in the workplace by signing up for UnitedHealthcare’s Care24 Services training program.
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Passwords Being Distributed To Aetna Enroll Members
Date: July 7, 2010
Aetna began mailing passwords to its Aetna Enroll subscribers this week. Once received, the passwords will grant all Small Group Brokers of Record access to the secure Aetna Enroll website.
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Important Changes to Aetna's Oklahoma Benefit Plans
Date: July 7, 2010
Aetna details some important updates and structural changes to their Oklahoma benefit plans that concern all new and renewing business with October 1, 2010 effective dates and beyond.
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New Plans on the Horizon
Date: June 30, 2010
Aetna revamps their current medical plan structure to accomodate the New Health Care Reform Law.
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Let Aetna handle COBRA for you
Date: June 30, 2010
Reduce your risk for penalities and save both time and money by utilizing Aetna's COBRA administrative services.
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Want more for your money? UnitedHealthcare has you covered.
Date: June 23, 2010
Let UnitedHealthcare’s Benefit Services package relieve you of administrative burden with FSA, Pre-Tax Premium and COBRA administration at no extra cost.
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Slim Down For Summer
Date: June 23, 2010
Register now to attend UnitedHealthcare’s Source4Women online seminar “Best Weight Loss Tips Ever” and shed a few pounds for swimsuit season.
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Certainty in Uncertain Times
Date: June 23, 2010
The Insurance Exchange has exceeded customer expectation for the past 30 years. Our top priority is your satisfaction and we recognize just how valuable your time is; time that could be better utilized selling to new clients or serving existing clients’ needs.
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Aetna Launches Virtual Online Assistant
Date: June 16, 2010
Aetna’s new virtual online assistant, Ann, aids in the navigation of Aetna’s secure member website, averaging 2,500 online chat sessions with members every day.
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IRS issues HSA contribution amount rules for 2011
Date: June 9, 2010
The IRS publishes HSA contribution rules for 2011 and delivers a new online HDHP verification
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“My mother hadn’t had a hot meal for herself in three years…”
Date: June 9, 2010
Almost one in five Americans serve as unpaid caregivers to family or friends.  Discover wellness tips for the often overlooked caregiver in the upcoming Source4Women online seminar.
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UnitedHealthcare - IRS Small Business Tax Credit
Date: June 2, 2010
The Internal Revenue Service has authored the Small Business Health Care Tax Credit in an attempt to provide tax relief for eligible small businesses and small tax-exempt organizations. This credit will encourage program expansion and the selection of specialty benefits. All interested parties must conform to a small list of eligibility requirements.
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Aetna Unveils New Automatic Premium Payment Option
Date: June 2, 2010
In an effort to ease customer strain and continue their commitment to providing an eco-conscious platform, Aetna unveils its new automated system for Small Group customers who wish to pay their premiums online. Customers also have the option to remit payment using a toll-free number, at no extra charge.
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Pill Identification Tool
Date: June 2, 2010
The National Library of Medicine along with the Food and Drug Administration have created Pillbox, an online identification tool that enables users to identify unknown solid-dosage medications based on physical characteristics. Upon verification, Pillbox provides links to drug information and FDA-approved drug labels.
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New Census Requirements for 7/1 Effective Dates
Date: May 12, 2010
Beginning with 7/1 new business groups, UnitedHealthcare will require the actual number of dependent children be noted on the census. This information is needed for UnitedHealthcare to calculate final rates.
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Age 26 and The “Opt-Out” Form
Date: May 12, 2010
UnitedHealthcare has issued a thorough FAQ geared toward answering your questions on dependent coverage, college graduate eligibility, and re-enrollment procedures up until implementation of the PPACA on Sept. 23, 2010. Moreover, in an effort to work with customers not wishing to extend existing coverage for college students, an “Opt-Out” Form will be mailed to all fully insured customers beginning May 5th.
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Sign Up for Healthy Mind Healthy Body, Win Prizes
Date: May 05, 2010
Encourage your clients to sign up for Health Mind Healthy Body, UnitedHealthcare's monthly e-newsletter. Members who sign up or update their preferences, will be entered in a drawing for great prizes!
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Connected Care: A Telehealth Solution
Date: May 05, 2010
OptumHealth, a division of UnitedHealth Group, is meeting the needs of an everchanging health care system with Connected Care program. Connected Care is a national telehealth system aimed at giving patients access to physicians and specialists when circumstances do not allow for the routine in-person visit.
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UnitedHealthcare Backs Their Brokers
Date: May 05, 2010
UnitedHealthcare has compiled the preeminent “go-to” guide for employers seeking insight and industry advice on selecting the right broker. Highlights include helpful tips on how to maintain a solid broker/employer relationship and the many benefits of working with a personal healthcare broker.
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Automatic Broker Access for Aetna Enroll
Date: May 05, 2010
Brokers will now have automatic, unfettered access to their eligible groups via Aetna Enroll. Less paper, less hassle, more time to sell…
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Introducing Financial Lifeline by Occidental Life
Date: April 28, 2010
Are you looking for another revenue stream from your small group medical accounts? Then Financial Lifeline is your answer!
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We Represent Two of the Most Admired Health Insurance Carriers
Date: April 28, 2010
We pride ourselves on offering our customers the best of the best. Once again, we have succeeded in doing so! Aetna and UnitedHealthcare top Fortune Magazine's Most Admired Companies list for the Health Care Insurance and Managed Care industry.
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UHC/PHS Agent of Record Change Procedures
Date: April 28, 2010
AOR changes for UnitedHealthcare and PacifiCare will not be processed unless they are in the proper format.
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Fully Insured Incurred Reporting Starts May 2010
Date: April 28, 2010
Beginning May 10th, 2010, UnitedHealthcare will start reporting fully insured claim information on an incurred basis.
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Aetna Extends Eligibility for Young Adults
Date: April 28, 2010
Aetna has decided to extend dependent eligibility ahead of the health care reform schedule for those affected young adults.
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Small Business Health Care Tax Credit
Date: April 23, 2010
The IRS started sending postcards out this week to small businesses encouraging them to check their eligibility for the new Small Business Health Care Tax Credit.
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UHc Filling the Coverage Gap for Graduating College Students
Date: April 23, 2010
UnitedHealthcare is taking the first step in the industry to extend coverage to graduating college students.
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COBRA Subsidy: Key Changes Webinar
Date: April 23, 2010
New legislation has been passed for the Temporary Extension Act and Continuing Extension Act with changes that you should be aware of.
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UHc Offers Grants for Children’s Medical Expenses
Date: April 16, 2010
The UnitedHealthcare Children's Foundation (UHCCF) is a non-profit charity that provides grants for financial assistance towards children’s medical expenses not covered by a commercial health insurance plan.
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UHc Member Add-ons to Original Effective Date Changes
Date: April 16, 2010
Effective March 19, the Employer eServices® eligibility portal will no longer allow a user to enroll a member back to the customer’s original effective date for PRIME groups sized 2 – 50.
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UHc Diabetes Prevention and Control Alliance
Date: April 16, 2010
UnitedHealthcare launches the Diabetes Prevention and Control Alliance, a partnership with YMCA-USA and Walgreens, aimed at preventing and controlling diabetes, pre-diabetes and obesity.
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Next Physician Visit, Ask About Generics
Date: April 16, 2010
UnitedHealthcare suggests at your next physician’s visit, to ask about generic medications as a less expensive alternative to the brand name medications.
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UHc Benefit Awareness Newsletters
Date: April 16, 2010
UnitedHealthcare has developed a program designed to help fully-insured members better understand the full value of their benefit plan - above and beyond the medical coverage
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Aetna Promoting Wellness to Employers
Date: April 16, 2010
Aetna will be encouraging their customers to promote Simple Steps, a program aimed at health and wellness, to their employees with a stuffer in an upcoming monthly billing statement.
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UHc Wellness Just Got Better for 51 Plus
Date: April 9, 2010
Is your client's wellness budget low or non-existent? Educational seminar attendance…the key to unlocking free wellness dollars!
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Choose UHc Network Lab Providers
Date: April 9, 2010
UnitedHealthcare will pay claims for covered services from out-of-network laboratories at your out-of-network benefit level beginning May 15, 2010.
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Added Benefits for UHc Members
Date: April 9, 2010
Do you know about all the added benefits that are available to UnitedHealthcare members? Programs like, Travel Assistance, Will and Trust Prep, 24hr Nurse Line and many more are available for UnitedHealthcare members.
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Health Care Reform Timeline
Date: April 1, 2010
Now that the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act have been signed by the President, what happens next?
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Quicken Health Expense Tracker is Coming to myuhc.com
Date: April 1, 2010
Members who have medical coverage through UnitedHealthcare can sign up for Quicken Health Expense Tracker on myuhc.com® and pay their medical claims online.
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Clean Submission: The answer to a speedy response
Date: March 26, 2010
We have put together a short list of things you can do to ensure the quickest response to your small group underwriting submissions.
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UHc on Patient Protection and Affordable Care Act
Date: March 26, 2010
UnitedHealthcare is keeping you up to date on the health care issues under discussion in Washington D. C with their latest issue of Health Care Modernization News Flash.
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Aetna's Response to Health Care Reform
Date: March 26, 2010
In a letter to their customers, Aetna says their role will not change with legislation.
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Aetna's Easier, Faster Way to Pay Initial Premium
Date: March 12, 2010
Now new Aetna enrollees can use EFT to pay their first premium. It’s one less thing for them to worry about.
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Aetna Goes Mobile
Date: March 12, 2010
Aetna members will soon be able to access a wide range of health care information from their mobile phones, whether they have a basic cell phone or a smartphone with full internet access.
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COBRA Continuation Coverage Assistance Under ARRA
Date: March 5, 2010
The American Recovery and Reinvestment Act of 2009 (ARRA) was amended on March 2, 2010. The amendment now extends the eligibility period for COBRA subsidy to March 31, 2010.
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UHC PDL and Benefit Plan Updates to be Implemented July 1, 2010
Date: March 5, 2010
PDL and benefit plan updates will be implemented July 1, 2010. These updates represent a small percentage of all prescriptions and do not apply to PacifiCare or Prescription Solutions business.
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Aetna's Wellness on Us Plans
Date: March 5, 2010
Don’t forget that Aetna’s Small Group portfolio in Texas now includes plans with a $0 copay for in-network preventative care!
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March is National Nutrition Month
Date: February 26, 2010
With March being Nutrition Month, this is your opportunity to inform clients of the related materials and other services available from the Communication Resource Center on Employer eServices® like the Nutrition Newsletter.
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United eServices and Employer eServices Training
Date: February 26, 2010
Attend a one hour instructor-led webcast and learn how to get the most out of United eServices, Employer eServices and Customer Reporting.
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UHc Amended Agent/Agency Agreement
Date: February 18, 2010
To comply with recent changes in the Health Insurance Portability and Accountability Act (HIPAA), UnitedHealthcare has added an amendment to their Agent/Agency Agreement.
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February is National Heart Month
Date: February 18, 2010
With February being Heart Month, this is your opportunity to inform clients of the related materials and other services available from the Communication Resource Center on Employer eServices®.
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UHc Producer Performance Guide
Date: February 18, 2010
The new 2010 Producer Performance Guide is now available. The guide is your primary source for all producer-base commissions, bonuses and policy information.
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Aetna Notice of Amended Producer Agreement
Date: February 18, 2010
The American Recovery and Reinvestment Act of 2009 (ARRA) mandated changes to the Health Insurance Portability and Accountability Act (HIPAA). To comply with these changes, Aetna has updated their producer agreement.
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Aetna’s InteliHealth Website
Date: February 18, 2010
Aetna's InteliHealth website is a great tool for your Aetna clients. InteliHealth provides members with medical, health, fitness and nutrition information along with interactive tools and quizzes.
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UnitedHealthcare Broker Portal
Date: February 5, 2010
UnitedHealthcare has launched a new portal that brokers can access without a username and password!
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UnitedHealthcare Health On-Demand: Health and Wellness Podcast Series
Date: February 5, 2010
UnitedHealthcare has a new podcast series for Health and Wellness. These podcasts are available 24 hours a day, seven days a week; health and wellness information at your convenience!
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UnitedHealthcare DocGPS iPhone App
Date: February 5, 2010
UnitedHealthcare has released an application for the iPhone that will allow members to look up a doctor or facility in their network.
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UHc Select Designated Pharmacy Program
Date: February 1, 2010
New program starts February 1st for fully insured customers. This program will offer members money saving options on select high-cost drugs.
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UHc COBRA Questions
Date: February 1, 2010
OptumHealth compiled a Question and Answer sheet of recently asked questions regarding the new COBRA subsidy extension.
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Aetna OAMC Value Plans
Date: February 1, 2010
Aetna's Open Access Managed Choice (OAMC) Value Plans are affordable, flexible and focused on wellness.
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UHc Free COBRA Administration?
Date: January 22, 2010
Did you know that UnitedHealthcare offers free COBRA administration, FSA services and Pre-Tax Premium (POP) Plans for your 20-99 life groups that purchase medical coverage through UnitedHealthcare?
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UHc Radiology Notification Program
Date: January 22, 2010
Effective February 15th 2010, UnitedHealthcare will require UnitedHealth Premium® Quality and Cost Efficiency designated physicians to complete prior notification for advanced imaging services.
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Aetna Specialty Pharmacy List
Date: January 22, 2010
As a reminder, medications on the Specialty CareRx List must be pre-authorized and have a corresponding form for pre-authorization.
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Aetna 2010 Broker Bonus Program
Date: January 15, 2010
Earn $500 for every 20 approved new business medical applications until you reach 200 subscribers, then start earning $1000 for every 20 approved new business medical applications!
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SSN Required for All Dependents
Date: January 8, 2010
The Medicare Secondary Payer (MSP) statute, which took effect on January 1, 2009, makes the previously voluntary eligibility data-sharing program into a mandatory requirement for all employers, insurers and plan administrators.
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UHc 2010 Texas Key Account Plans
Date: January 8, 2010
UnitedHealthcare's new Premium Designation plans are designed to maximize both quality and value.
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U.S. Department of Labor Releases Fact Sheet Regarding Amended ARRA
Date: December 31, 2009
Changes regarding COBRA Continuation Coverage under ARRA, as amended by the 2010 DOD Act.
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COBRA Continuation Coverage Assistance
Date: December 11, 2009
COBRA Continuation Coverage Assistance to end for many of the unemployed recipients.
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UHc Inpatient Admission Notification Requirements
Date: December 4, 2009
Inpatient notification requirements will change effective January 19, 2010 from 72 hours to 24 hours in all states with the exception of Maryland, Nevada and Washington.
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UHc Mammography/Cervical Screening Guidelines Remain Unchanged
Date: December 4, 2009
The United States Preventive Services Task Force (USPSTF) recently released new guidelines for mammography screening. The USPSTF is recommending that regular screening for breast cancer in women begin at age 50 instead of the previously recommended age of 40. UnitedHealthcare's coverage for mammography and cervical cancer screening is unchanged.
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PacifiCare Formulary and Prescription Solutions PDL Update
Date: December 4, 2009
In addition to the previously communicated Jan. 1, 2010 PacifiCare Formulary and Prescription Solutions PDL updates, changes will also be made to the Proton Pump Inhibitor (PPI) class of medications.
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Super Bonus 2010
Date: November 25, 2009
Want to SCORE some green? The Insurance Exchange is proud to announce the kickoff of "Super Bonus 2010!" Write a February new business case with 10 or more lives to qualify. Score more by adding two or more ancillary lines to your new group! Write your first case through The Insurance Exchange and score even more!
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Beat the Holiday Rush!!
Date: November 20, 2009
Want to make sure your new groups with January 1st effective dates have their id cards by the 1st?
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PacifiCare SB80 Qualified Plans
Date: November 20, 2009
The goal of Texas Senate Bill 80 (SB80) is to remove the cost barrier to health care coverage for employees by rewarding those employers that fund their employees’ premiums 100%.
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UnitedHealthcare Benefit Plan Documents
Date: November 20, 2009
Fully insured Key Account and Public Sector groups of 150 or more employees can view on myuhc.com their benefit plan documents.
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UnitedHealthcare Prescreens
Date: November 13, 2009
Underwriting has informed us that when using competitor applications or broker questionnaires, the review time has been extended.
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UnitedHealthcare 51+ Bonus
Date: November 13, 2009
Agents in Texas who sell a new fully insured case with 51 or more eligible employees for a January 2010 effective date may be eligible for a bonus!
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UnitedHealthcare Book of Business Transfers
Date: November 13, 2009
UnitedHealthcare's policies and procedures have changed for single and/or book of business transfer requests.
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UnitedHealthcare Specialty Medication Plan Design
Date: November 10, 2009
Beginning Jan. 1, 2010, new pharmacy plans will feature coinsurance for certain injectable specialty medications. These new pharmacy plans will be available for quoting on Nov. 16, 2009 for Jan. 1, 2010 and later effective dates. Plan designs will be available for both the UnitedHealthcare and PacifiCare SignatureEliteSM Plus product lines.
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UnitedHealthcare New Prodcut Innovations for Texas Small Business
Date: November 10, 2009
UnitedHealthcare is proud to bring new solutions for your small business clients. Designed specifically to help keep premiums in control as well as addressing the working uninsured problem that we have in Texas, these portfolio enhancements are now quote ready for effective dates beginning Jan. 1, 2010.
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Aetna Citizen Action Network
Date: November 6, 2009
Register for the Aetna Citizen Action Network and reach out to your Member of Congress or state legislator using their Capitol Connect web tool.
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Aetna ePrescribing Program
Date: November 6, 2009
Writing prescriptions is becoming faster and easier with Aetna's ePrescribing Program.
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